It sounds obvious, so why did they write it?

Welcome Forums CHA Forum It sounds obvious, so why did they write it?

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    Anonymous

    The recent Nice Guidance document “Patient experience in adult NHS services: improving the experience of care for people using adult NHS services” seems to be fairly obvious to some extent. However having had a recent experience where so many aspects of this guidance did not get delivered I am not surprised and think this should be essential reading for all to refresh our minds as to what we should be doing in delivering.
    I would recommend you all have a look at this and share with colleagues.
    http://publications.nice.org.uk/patient … ementation

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